KAREN F.

Karen P. has established a robust career in the BPO industry, accumulating five years of experience across diverse accounts in customer service, billing, sales, and healthcare. Known for a strong ability to resolve customer issues, Karen consistently provides a positive service experience. In the realm of real estate, she has excelled as a Cold Caller, Lead Qualifier, and Appointment Setter, with a proven track record in outbound sales, lead nurturing, and qualification. Her proficiency extends to HOA property management, where she adeptly managed tasks like invoices and facilitated emergency dispatch services to ensure smooth communication between clients and contractors. With roles like HOA Admin Assistant and Verification Specialist, she has honed her skills in handling complex customer concerns and ensuring data accuracy. Karen's software experience includes the use of platforms such as Vantaca, Yardi Cloud, AppFolio, and Outlook, highlighting her technological adaptability in various business domains.