Karen Z.
Mid-Level International Operations Coordinator
Open to offersNew to PlatformAbout
Karen Z. is a dynamic and dependable professional with over a decade of experience in international operations across Qatar and the Philippines. She holds a Bachelor's degree in Information Technology from Divine Word College of San Jose. In her role as an Operations Coordinator at Urban Hospitality & Services in Qatar, she maintained daily operations for F&B and hospitality staff in prestigious 5-star hotels and large-scale events, managing and supervising up to 150 staff per day. Her expertise extends to managing client relationships and overseeing operational tasks as the Operations Supervisor during significant events like the FIFA World Cup Qatar 2022 and the AFC U23 Asian Cup. Previously, Karen has contributed significantly as an Executive Assistant cum Operations Coordinator at Glimmer Janitorial LLC, where she managed executive calendars, emails, and travel arrangements, ensuring seamless service delivery. Her hard skills include strong operations management, problem-solving, and team collaboration, making her a valuable asset in multi-cultural environments.
Experience
ADMINISTRATIVE ASSISTANT cum RECEPTIONIST
Rhenus Logistics, Inc · 2025 — 2026Handled the reception area and managed incoming and outgoing communications, including phone calls and emails. Responsible for booking flights and hotels, processing visas, conducting inventory checks, and assisting with onboarding and recruitment efforts.EXECUTIVE ASSISTANT & OPERATIONS COORDINATOR
Glimmer Janitorial LLC · 2026 — 2026Managed inbound communication across company inboxes, including flagging and escalating issues as necessary. Provided phone coverage during scheduled US business hours and organized the calendars for the owner and operations manager. Posted job openings and responded to inquiries from prospective clients while maintaining the client database.OPERATIONS COORDINATOR
Urban Hospitality & Services · 2023 — 2024Oversaw daily operations for Food & Beverage and Hospitality staff in five-star hotels, large events, and international sports. Managed and supervised a team of 70 to over 150 daily staff. Acted as the primary contact for clients and handled operations for Carrefour Qatar, including tasks related to pickers and merchandisers.LAST MILES SUPERVISOR
F1 Formula GrandPrix Qatar · 2023 — PresentSupervised ticketing personnel and managed spectator interactions with a team of 150 staff.EXECUTIVE SECRETARY cum EXECUTIVE ASSISTANT
BrandO Media Advertising Co · 2021 — 2023Interacted with clients and vendors while monitoring project progress. Managed communications, including emails and executive calendars, and coordinated travel arrangements while ensuring the accuracy of financial records using Xtreme Software.OPERATIONS COORDINATOR
Hi-Wash LLC · 2023 — 2023Coordinated staff recruitment and allocation for over 300 personnel. Managed accreditation, transportation, payroll, and training for the team involved in the operations.OPERATIONS SUPERVISOR
Fifa World Cup Qatar · 2022 — 2022Oversaw Food & Beverage and Hospitality operations, supervising a workforce of over 200 personnel during the event.REAL ESTATE - ACCOUNT MANAGER
Robinson’s Land Corporation · 2021 — 2021Engaged with clients to assess their needs and collaborated with various departments, including sales and marketing, to facilitate effective service delivery while managing social media platforms.EXECUTIVE ASSISTANT
JMZA Trucking Services · 2018 — 2020Responsible for managing calendars and scheduling meetings, while handling sensitive information with professionalism. Organized travel arrangements and resolved problems as they arose, ensuring a high standard of customer service.CUSTOMER SERVICE REPRESENTATIVE
Teleperformance · 2015 — 2018Focused on delivering exceptional customer service and collaborating effectively with clients. Assisted with database management and scheduling appointments while coordinating with other departments.
Skills & Expertise
Education
- Bachelor of Information TechnologyDivine Word College of San Jose · 2011 — 2015
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