Karen D.

Processed reservations through travel agents, central reservation systems, and email; maintained reservation records by alphabetical listing and arrival date. Drafted confirmation letters, managed changes or cancellations, communicated updates to the front desk, and applied the hotel's no-show and guaranteed reservation policies. Managed daily correspondence, scheduled appointments, verified lodging availability on preferred travel dates, and created reservations based on clients’ budgets and requirements. Administered payments, recorded customer information accurately, and sent confirmation details to guests. Supported visitors in modifying or canceling reservations, confirmed bookings with the front desk, handled payment details collection including credit cards, added guest-requested updates to existing reservations, and provided information regarding pricing and hotel policies such as cancellation restrictions.

Input data, performed online research, and managed tasks using Asana, including tagging, assignment, and scheduling. Oversaw posting and review activities for Google+, Facebook, and Linkedin, as well as management of Facebook Groups. Handled property listings across platforms such as Craiglist, Trulia, Har.com, Zillow, Homebids, and Postlets. Updated CRM profiles using Referral Maker and coordinated campaigns, addresses, and groups. Monitored feedback and showing activities through Centralized Displaying, managed Evernote for tagging, file uploads, and record updates, and regularly updated BatchGeo Maps. Created and managed documents, and operated tools including Lastpass, Microsoft Office, Asana, Evernote, Dropbox, Dotloop, Gmail, BombBomb, Referral Maker, Apple iCloud, Evite, Linkedin, Facebook, Postlets, Craiglist, Showings, Trulia, and snaps at work.

Adjusted list of influences and produced growth monitoring reports. Analyzed system search engine optimization results, delivered client-requested campaign reports, and shared updates via social media. Engaged with customers through social media channels, conducted blogger research, scheduled meetings with guest bloggers, and contributed to customer meetings, fieldwork, and telemarketing efforts. Monitored competitor social media activities.

Led project management activities and conducted telemarketing and fieldwork. Ensured timely execution of tasks assigned to the Leader, supervised Marketing and Sales Officer's output, and prepared sales presentations and quotes. Participated in client meetings and area inspections, maintained and expanded customer relationships, and performed necessary administrative duties.

Developed and maintained relationships with customers, contacted potential consumers to explain product offerings, and promoted purchases. Acquired product knowledge, kept precise transaction and appointment records, and contributed to both individual and team sales tactics. Achieved sales objectives, maintained and created customer accounts, recorded sales, participated in client meetings, managed administrative tasks, and conducted competitor product reviews.

Oversaw students during non-instructional periods and managed the classroom environment. Assisted lead teachers by facilitating instruction, addressing student behavior, preparing learning materials, offering individualized or group tutoring, and handling grading or record-keeping.

Updated proficiency levels for all modules, managed office administration tasks, scheduled meetings, distributed memos and reports, and ensured dissemination of important company communications. Handled confidential documentation, ordered and tracked office supplies, and organized filing systems for critical and confidential documents.

Raised purchase orders following company policy, ensured appropriate authorization, and emailed orders to suppliers. Processed purchase order receipts based on delivery dockets or goods receipt notes, coordinated requests for supplier credit notes, and forwarded them for accounts processing. Fostered relationships with suppliers, monitored lead times, expedited outstanding orders, and encouraged improvements in the purchasing process.

Controlled inventory for HS – N16 Local Parts, maintained updated records for forms including Purchase Requisition forms, Purchase Orders, Receiving Reports, and Material Demand Orders. Created line feed schedules for parts and materials to support production, followed up with local suppliers for deliveries, and provided monthly CKD firm order information to suppliers. Completed additional tasks as assigned by the supervisor.

Generated and sent invoices and statements, coordinated with logistics to ensure timely delivery, and collaborated with sales and marketing. Maintained a marketing database, prepared and reviewed client invoices following contracts, and recorded invoices, purchase orders, and receipts. Created summary and status reports, verified payments prior to vehicle release, managed the turnover and recording of vehicle documents according to ISO standards, and contributed to various tasks related to vehicle sales and marketing.

Worked in Package Development and Pre-development by providing technical assistance for equipment operation, establishing equipment settings, and collecting data for package qualification and evaluation lots. Supported the Assembly and Test Organization–Innovation Department, monitored assembly yields, and reported abnormalities for corrective actions.