Karen L.
Senior Administrative Support Specialist
Open to offersNew to PlatformAbout
Karen R., based in Baguio City, Philippines, is an accomplished Office Administrator and customer service expert with over 7 years of multifaceted experience spanning office administration, hospitality, healthcare support, and customer relations. At HOMELIFE General Construction Company, she ensures operational efficiency by managing scheduling, correspondence, filing, and inventory. Karen has also honed her skills as a Medical Virtual Assistant at Crystal Home Health Care in the USA, adeptly coordinating appointments and assisting with insurance processes. Her tenure at Arevi Eco Resort and Arevi Inn included handling guest services, financial records, and staff coordination. Additionally, her background as a Scanner Operator at Total Information Technology Corp. and a Filing Clerk at UBIX Imaging Center fortified her document management and data entry proficiencies. Karen's academic foundation in Hotel and Restaurant Services from Baguio City School of Arts and Trades further underpins her administrative expertise.
Experience
Office Administrator
HOMELIFE General Construction Company · 2022 — PresentOversee daily office operations and carry out administrative tasks. Manage phone calls, emails, and correspondence while scheduling meetings and maintaining staff calendars. Organize filing systems and company records. Prepare reports and presentations, monitor office supplies, and assist in HR and accounting tasks such as payroll support.Medical Virtual Assistant
Crystal Home Health Care · 2019 — 2022Arrange and confirm patient appointments while aiding in insurance verification and claims processing. Communicate with healthcare providers and clinic staff, prepare medical supply requests, and ensure patient information confidentiality is maintained. Provide data entry and administrative support, including billing assistance when needed.Office Administrator
Arevi Eco Resort · 2016 — 2021Address guest inquiries and manage reservations and check-ins to facilitate efficient service. Collaborate with various departments to ensure smooth daily resort operations. Handle financial records and inventory, as well as assist with administrative reporting and documentation.Office Administrator
Arevi Inn · 2016 — 2021Deliver administrative support, including managing office correspondence and supplies. Maintain guest transaction and reservation records, organize events, and coordinate staff schedules to ensure operational efficiency. Uphold filing systems and documentation standards.Scanner Operator / Encoder
Total Information Technology Corp. · 2014 — 2015Execute scanning and encoding of digital records and company documents. Ensure data accuracy and maintain organized database records while assisting in the archiving and retrieval of physical files and documents.Point Person / Filing Clerk
UBIX Imaging Center · 2013 — PresentManage records by ensuring proper filing and retrieval. Assist customers with inquiries, administrative concerns, and processing transactions while maintaining cash register accuracy. Support daily operations and monitor inventory.
Skills & Expertise
Education
- Hotel and Restaurant ServicesBaguio City School of Arts and Trades · 2008 — 2009
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