Mid-Level Customer Service Representative
Open to offersNew to PlatformKaren C. brings a diverse background in customer service, childcare, and hospitality management. With excellent English skills, both written and verbal, she has worked extensively in roles that require strong interpersonal and organizational abilities. At WNS, she served as a Customer Service Representative in the hotel, car rental, and travel industries, managing bookings and providing travel information. Her expertise extends to healthcare, demonstrated by her tenure at EXL Inc., where she supported patient inquiries and handled insurance claims. Karen's experience as a Bakery Supervisor at Calvo Bakeshop involved training staff, ensuring quality control, and maintaining hygiene standards. Additionally, her role as a Personal Assistant required adept handling of emails, calls, and travel logistics for executives. She also contributed to the operational efficiency of a resort and museum as a Supervisor, ensuring guest satisfaction and facility management. Her multifaceted career is supported by certificates in caregiving and artificial intelligence, reflecting her commitment to continuous learning and adaptation.
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