Karen I.

Oversaw the organization, classification, and updating of the office’s physical and digital archives. Assisted in administrative and operational tasks of the legislative office while accompanying the assembly member in meetings, tours, and community events. Represented the assembly member at official acts and citizen activities. Provided direct assistance to the public, facilitating their requests. Monitored sessions of the Plenary and the Specialized Commission on Transparency, Citizen Participation, and Social Control. Participated in training, workshops, and institutional learning opportunities. Coordinated the agenda, sessions, and events associated with parliamentary management. Reviewed institutional emails and managed correspondence effectively. Monitored information request submissions and analyzed incoming responses. Supported the preparation and review of legislative reforms and facilitated recognition events for the delivery of legislative agreements. Utilized Office tools and digital platforms provided by the National Assembly.

Managed the receipt, classification, and filing of physical and digital documents in the office. Handled the legislative agenda, including sessions, meetings, and invitations. Provided service to citizens in the field, particularly in Ambato. Represented the assembly member as a delegate at institutional and social events. Monitored and followed up on institutional email correspondence. Assisted in processing information requests and analyzed the responses received. Supported technical efforts in drafting reforms to legislative projects and coordinated citizen-requested thematic sessions. Maintained and updated the office blog and agenda while organizing accountability events and coordinating legislative projects, agreements, and recognitions. Proficiently utilized the Assembly’s Intranet system and Office suite.

Reviewed appraisals and cadastral records. Organized and archived physical documentation. Handled the reception and dispatch of official documents. Assigned and monitored internal tasks. Used the DOCFLOW system and cadastral system. Compiled administrative reports and utilized advanced Office tools.

Facilitated user assistance and guidance regarding the school enrollment process. Reviewed documentation necessary for entry into the public education system. Entered and validated data within the MINEDUC information system. Authored operational and monitoring reports while effectively using Office tools.

Managed the response to adverse events linked to risk management. Registered and closed incidents within the SIS ECU911 system. Produced logs and technical reports for the Monitoring Unit of Tungurahua. Maintained ongoing communication with provinces in zone 3 regarding emergencies. Monitored the Tungurahua volcano using surveillance cameras and the Early Warning System (SAT). Created reports on road conditions for users via telephone. Requested, consolidated, and analyzed information about adverse events. Operated SIS ECU911 IT systems and Office suite. Provided user support in a call center environment.