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Karen E. — Junior Administrative Assistant from Colombia

Karen E.

Junior Administrative Assistant

Colombia 3-6 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Karen E. is a dedicated professional in the field of administration and customer service in Cartagena, Colombia. Currently serving as an Auxiliary Administrator at Laboratorio Clínico Santa Lucia IPS S.A.S., she plays a vital role in managing demographic data input into SIL, promoting organizational services, addressing PQRS, and conducting satisfaction surveys. Her background includes working as an Administrative Assistant and Multifunctional Cashier at Almacen Olímpica S.A., where she managed financial transactions and customer interactions. With a Technologist credential in Business Management from the Service National of Aprendizaje (SENA), Karen is also advancing in her study of Business Administration at Fundación Universitaria San Martín. Her proficiency spans across essential tools such as Microsoft Excel, where she completed advanced training, and she is proficient in English at a basic oral and intermediate written level.

Experience

  • Auxiliary Administrative

    Laboratorio Clinico Santa Lucia IPS S.A.S. · 2021 — Present
    Provided customer service and support. Entered demographic data of users into the information system. Communicated the conditions and services offered by the organization. Managed the control of customer feedback boxes, recorded feedback in the internal system, reported findings, and conducted satisfaction surveys. Monitored indicators of results.
  • Auxiliary Administrative - Intern

    Laboratorio Clinico Santa Lucia IPS S.A.S. · 2020 — 2021
    Handled document control following internal organizational standards. Engaged in text digitization. Managed meeting agendas. Verified compliance with procedures, protocols, and regulations.
  • Multifunctional Cashier

    Almacen Olimpica S.A. · 2019 — 2019
    Delivered customer service. Promoted the organization's products and services. Processed invoices, collected payments, conducted banking transactions, paid services, and packaged purchases. Balanced cash and issued cash reports.

Skills & Expertise

Education

  • Bachelor in Business Administration
    Fundación Universitaria San Martín · — — 2024
  • Technologist in Business Management
    Servicio Nacional de Aprendizaje - SENA · — — 2021
  • Academic Bachelor
    Institución Educativa Liceo de Bolívar · — — 2019

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