Karen J.

Karen Joy V. B. is a seasoned Administrative Assistant and Executive Assistant from San Jose City, Nueva Ecija, Philippines, with over 8 years of combined experience in administrative support, scheduling, records management, and customer service. She has a proven ability to manage calendars, prepare accurate reports, and coordinate with stakeholders. Karen has consistently exceeded performance targets, earning multiple top-performer and customer satisfaction awards. She is proficient in Microsoft Office, Google Workspace, and CRM/ticketing systems, demonstrating strong organizational and communication skills. In her role at St. Joseph School, she managed scheduling and reporting, serving as a key liaison between staff and parents. As an HP Advisor at Concentrix CVG Philippines Inc., she maintained high satisfaction scores handling customer inquiries. Her education includes a Master of Arts in Education and a Bachelor of Secondary Education, both majoring in English from Core Gateway College Inc. She holds certifications as a Licensed Professional Teacher and in Teaching English as a Foreign Language.