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Karla M. — Mid-Level Dispatch Coordinator from Philippines

Karla M.

Mid-Level Dispatch Coordinator

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Karla M. is a versatile professional with a significant track record in retail, logistics, and customer service sectors. At Allenone Grocery, Pharmacy, and Payment Center, she effectively supported pharmacists by preparing, packaging, and dispensing medications while managing inventory to ensure optimal stock levels and accuracy. Her commitment to quality service also extended to handling POS transactions and assisting with grocery item displays. At FULFLLD, she demonstrated proficient coordination skills by scheduling drivers, monitoring deliveries, and utilizing dispatch software to update delivery statuses. Her experience in fashion retail at Lydia Fashion involved managing Shopify orders and social media accounts efficiently. In her role at Summitt LLC Trucking, she excelled in dispatching and accurately tracing shipments, collaborating with carriers to resolve shipping issues timely. Her early experience at Generika Drugstore and Minibea Mitsumi Inc. involved customer interaction and quality assurance. Her technical proficiency includes tools like Salesforce, Zendesk, and various logistics management software, showcasing her adaptability across diverse platforms.

Experience

  • Pharmacy Assistant

    ALLENONE GROCERY, PHARMACY AND PAYMENT CENTER, BAYAWAN CITY BRANCH · 2024 — 2025
    Assisted in the preparation, packaging, and dispensing of medicines to customers under the guidance of pharmacists. Provided details regarding medication usage and potential side effects while maintaining cleanliness in the pharmacy area. Managed inventory by monitoring stock levels and arranging restocking orders. Handled customer inquiries and processed sales transactions using the point-of-sale (POS) system.
  • Customer Service Representative

    LYDIA FASHION · 2022 — 2025
    Managed client inquiries and set appointments, while also handling orders through Shopify. Oversaw social media account management to promote customer engagement.
  • Dispatcher

    FULFLLD · 2023 — 2023
    Scheduled drivers and assigned delivery routes while monitoring timelines for timely deliveries. Utilized dispatch software to track the status of deliveries and communicated with drivers and customers to address any issues.
  • Dispatcher

    SUMMITT LLC TRUCKING · 2021 — 2022
    Responsible for dispatching and tracking shipments while resolving inquiries from both customers and drivers. Ensured accurate updates on tracking information and coordinated delivery times with carriers.
  • Warehouse Auditor

    GENERIKA DRUGSTORE · 2017 — 2021
    Managed telephone inquiries and operated the cash register while restocking shelves with medications. Maintained patient data entry and performed clerical tasks to facilitate the smooth operation of the pharmacy.
  • Production Inspector

    MINIBEA MISTSUMI INC. · 2017 — 2017
    Inspected finished products on the production line to ensure they met specified standards. Conducted data entry and ensured that products were in good condition.

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