Post a Job Free
132 viewsTalent
karol D. — Mid-Level Information Systems Technician from Colombia

karol D.

Mid-Level Information Systems Technician

Colombia No experience yet
Open to offersNew to Platform
Languages
Spanish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Karol M. is a Tecnólogo en sistemas de información with hands-on experience in technical roles across the information systems and service industries. She has provided soporte técnico and user assistance in educational environments such as Universidad del Valle and commercial settings like Grupo ASD, where she supported projects related to electoral scrutiny. In the retail sector, at Super Servicios del oriente del valle S.A., she handled reparación y mantenimiento de equipos de cómputo, installation of specialized software, printer repairs, and managed technical inventories. Additionally, she gained customer service experience at Restaurante La Mulata, controlling orders and processing payments. Karol is adept at installing software, managing IT hardware, and utilizing herramientas ofimáticas, serving a diverse range of users in administrative and technical contexts.

Experience

  • Monitoría sala de sistemas

    Universidad del valle · 2022 — 2022
    Provided technical support and user assistance as required, while adhering to scheduled usage times for the computer labs.

  • Servicio al cliente

    Restaurante la mulata · 2021 — 2022
    Managed order control, processed customer payments and provided change, as well as requested supplies from vendors and supported staff.

  • Soporte técnico

    Grupo ASD · 2019 — 2019
    Delivered technical support for a project focused on electoral scrutiny.

  • Aprendiz Sena (especialidad de Técnico en Mantenimiento de equipos de cómputo)

    Super Servicios del oriente del valle S.A (gane palmira) · 2017 — 2018
    Installed software on administrative devices and point-of-sale systems, repaired point printers and computer equipment, addressed requests for technical fault corrections, and maintained order in the equipment storage area.

  • Técnico en sistemas

    Trabajo autónomo
    Performed repair and maintenance of computer equipment, installed specialized software, and provided user technical support.

Skills & Expertise

System AdministrationIT and NetworkingCustomer ServiceTech Support

Education

  • Bachelor of Technology in Information Systems
    UNIVERSIDAD DEL VALLE · 2018 — 2022
  • Technical in Maintenance and Repair of Computer Equipment
    SENA (CONVENIO FUNDACIÓN UNIVERSIDAD DEL VALLE) · 2017 — 2018
  • Technical Bachelor (Commercial Specialty)
    INSTITUCION EDUCATIVA SAGRADA FAMILIA · 2011 — 2016

Interested in this professional?

Sign in as an employer to save this profile or invite karol D. to a job.

Sign in as an employer