Karren K.
Mid-Level Recruitment and Client Relations Manager
Open to offersNew to PlatformAbout
Karren K. is an accomplished Executive Assistant and Operations Support Specialist with extensive experience in administrative functions and client relations. Having earned a Bachelor of Science in Psychology from the Polytechnic University of the Philippines, Karren excelled as a Dean's Lister and has demonstrated proficiency in several roles across the human resources and administrative domains. Her tenure at Virtual Talent Abroad/Designglobe.io involved managing executive calendars and providing crucial backend support for operations. Karren expertly handled social media management, crafted engaging content, and directed recruitment initiatives. Further, at iASSISt Marketing and Staffing Solutions, she oversaw full-cycle recruitment and HR management, including payroll and training. Her skills in lead generation and proficiency with Salesforce software have been instrumental in securing performance outcomes. Additionally, Karren's capability in handling email and chat support at Balsam Hill International was distinguished by a "Highest Efficiency Rate" award. She is adept with platforms like LinkedIn Recruiter and Google Suite, contributing to operational efficiency and client satisfaction.
Experience
Executive Assistant and Operations Support Specialist
Virtual Talent Abroad/Designglobe.io · 2023 — 2025Supported the executive in various daily tasks and responsibilities while overseeing executive calendars to facilitate efficient scheduling. Contributed to operational functions and engaged in social media management, which included content creation and responding to messages. Managed the recruitment process and participated in meetings, ensuring smooth communication through minute-taking. Enhanced outbound operations for increased efficiency and addressed system errors to minimize disruptions. Monitored the performance of virtual assistants to maintain client satisfaction and assisted in lead generation activities.Recruitment and Client Consultation Manager
iASSISt Marketing and Staffing Solutions · 2022 — 2023Managed comprehensive recruitment processes and human resource functions, which encompassed payroll, contracts, onboarding, and training. Oversaw social media efforts, content creation, podcast editing, and lead generation. Conducted administrative duties, including calendar management, appointment scheduling, responding to phone calls, and taking meeting minutes. Acted as the primary liaison between the CEO and the organization, as well as being the point of contact for clients.Email and Chat Support for Front Office
Balsam Hill International · 2021 — 2023Provided assistance to customers through email and chat utilizing Salesforce to address concerns effectively. Recognized for achieving the 'Highest Efficiency Rate' among agents.
Skills & Expertise
Education
- Bachelor of Science in PsychologyPolytechnic University of the Philippines · 2018 — 2022
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