Karren J.

Karren J. is a results-driven professional with a rich history in Human Resources Management and High-Volume Customer Support within the fintech and telecommunications industries. At Toprack Allied Marketing Services, Inc., she served as an HR Manager where she directly oversaw HR operations and implemented training programs to optimize team capabilities. With a focus on maintaining high customer satisfaction, she has also demonstrated expertise at Cxstomer LLC as a Concierge Specialist, consistently achieving impressive CSAT ratings. Her prior experience at Lamonte Sales & Merchandising saw her managing the recruitment lifecycle and ensuring compliance with company policies. Additionally, her tenure at Convergys enhanced her skills in order processing and technical troubleshooting. Karren holds a Bachelor of Science in Commerce, specializing in Business Management, from Kabankalan Catholic College. Her proficiency with tools such as Canva, MS Word, and Zendesk distinguishes her ability in varied digital environments.