Karyll I.

Karyll I. is a dedicated professional with a Bachelor of Science degree in Criminology from PHINMA Republican College. Her career is marked by extensive experience in the healthcare customer service sector, particularly in assisting U.S. customers with health insurance, claims, pharmacy support, billing, and account concerns through both phone and live chat. During her tenure at Sagility Philippines, she excelled in handling member interactions, documenting issues, and coordinating solutions with healthcare providers. Her role required a solid grasp of U.S. Healthcare Support, Claims & Benefits, and Billing Support. In addition to her healthcare expertise, Karyll gained valuable experience in the food service industry as a Restaurant Crew Member at McDonald's Eastwood, where she honed her skills in managing customer orders, supporting food preparation, and ensuring safety compliance. Her proficiency in Customer Service, Multitasking, and documentation is well-supported by her academic background in communication skills and professional ethics.