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Kate C. — Junior IT Support Technician from Philippines

Kate C.

Junior IT Support Technician

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kate Claire R. is an IT graduate with a Bachelor of Science in Information Technology from Jesus Reigns Christian College, with foundational experience in the information technology and semiconductor industries. During her internship at Philippine Span Asia Carrier Corp. (PSACC), she supported IT operations by testing and labeling returned assets, deploying new devices, and maintaining IT asset records. She has hands-on expertise in pfSense firewall configuration for company network security, applying access rules, website blocking, and firewall updates. At Creotec Inc., she worked with semiconductor parts and electronic components in a production environment. Kate Claire R. has also performed structured cabling, including RJ45 crimping and network switch configuration for optimized connectivity. Her responsibilities included hardware maintenance and troubleshooting, system upgrades, end-user support via AnyDesk, and resolving system errors to ensure daily IT operations ran smoothly.

Experience

  • Intern

    Philippine Span Asia Carrier Corp. · 2025 — 2025
    Supported IT operations through tasks such as testing and labeling returned assets, deploying new devices, and maintaining IT asset records. Installed and configured pfSense firewall, applying access rules and website blocking protocols to improve network security. Conducted structured cabling including crimping RJ45 connectors, organizing cable layouts, installing faceplates, as well as configuring network switches. Addressed hardware maintenance and troubleshooting needs, replacing components like motherboards and processors, performing CPU cleaning, upgrading SSDs, and servicing printer toner. Provided support to end-users by resolving system errors, resetting printers, assisting remotely via AnyDesk, and ensuring consistent IT operations.
  • Intern

    Creotec Inc. · 2019 — 2020
    Worked in a production environment handling semiconductor parts and electronic components.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    Jesus Reigns Christian College · 2022 — 2025
  • Senior High School
    AMA University · 2017 — 2018

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