Katherine M.
Senior Sales and Marketing Manager
Open to offersNew to PlatformAbout
Katherine M. L. Tapia is a seasoned professional with over a decade of experience in sales, marketing, and front office management. She has proven expertise in client relations, customer service, and staff supervision, honed during her tenure as a Sales and Marketing Manager at The Vineyard at Tanauan, where she was instrumental in driving business development and achieving revenue objectives. Previously, Katherine served as a Front Office Supervisor, where she managed operations and assisted in scheduling, thereby ensuring the smooth functioning of office activities. Her background also includes roles in hospitality, working as a Banquet Associate at LIMA Park Hotel and gaining initial experience as a Front Office Associate Trainee at Club Balai Isabel. Katherine's technical proficiency in Microsoft Word, Excel, and PowerPoint complements her strong communication skills in both English and Filipino. She holds a Bachelor's degree in Tourism Management from Batangas State University.
Experience
Sales and Marketing Manager
The Vineyard at Tanauan · 2021 — 2026Oversaw sales, marketing, and front office functions, managing client relations, customer service, staff supervision, and business development to facilitate operations.Front Office Supervisor
Company not specified · 2018 — 2021Understood company operations and employee roles to ensure office efficiency while delivering excellent customer service. Assisted the general manager with scheduling employee shifts.Front Office
Airport Poddotel, Salem Complex, Brgy 191 Domestic Road, Pasay City · 2018 — PresentPerformed front office tasks during employment.Banquet Associate
LIMA Park Hotel, LIMA Technology Center, Malvar, Batangas · 2017 — 2018Executed responsibilities as a banquet associate in a hospitality setting.Banquet Associate, On-the-Job Trainee
LIMA Park Hotel, LIMA Technology Center, Malvar, Batangas · 2017 — 2017Completed on-the-job training as a banquet associate, gaining practical experience.Front Office Associate, On-the-Job Trainee
Club Balai Isabel, Talisay Batangas · 2015 — 2015Participated in front office tasks during on-the-job training, contributing to hotel operations.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementBatangas State University, Main 1 Campus · 2013 — 2017
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