2 viewsTalent
Katherine C. — Mid-Level Administrative and Customer Service Specialist from Spain

Katherine C.

Mid-Level Administrative and Customer Service Specialist

Spain 6+ years
Open to offersNew to Platform
Languages
EnglishSpanish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Katherine C. is a seasoned Administrative and Customer Service Specialist with over six years of experience across various domains, including legal, logistics, and customer support sectors. She is adept at case management, handling confidential documents with professionalism, and providing excellent customer service. Her role involved managing client intake, preparing immigration case files, and coordinating logistics to ensure timely delivery in both domestic and international settings. Katherine has successfully coordinated with suppliers and clients, ensuring issues were resolved efficiently. Her experience includes working as a self-employed administrative and logistics coordinator and a U.S. Visa & ESTA specialist, where her responsibilities spanned managing CRM systems and client relations, implementing logistics coordination strategies, and processing confidential records accurately. She holds a Bachelor's Degree in International Business Administration and possesses technical proficiency in Microsoft Excel and CRM systems, contributing greatly to her adeptness in inventory management and record retrieval tasks.

Experience

  • Administrative & Logistics Coordinator

    Self-Employed · 2025 — 2026
    Oversaw daily operations of the warehouse, emphasizing accurate inventory control and optimal storage of goods. Handled domestic and international transportation logistics to ensure timely delivery. Monitored inventory levels and maintained precise stock records while coordinating with suppliers and customers to resolve shipping issues.
  • Legal Assistant | U.S. Visa & ESTA Specialist

    GreenLightPath (USA) · 2024 — 2025
    Managed client intake processes and prepared immigration case files, ensuring accuracy in DS-160 and ESTA applications. Maintained confidentiality of client records and guided clients through the visa application journey while addressing their inquiries promptly.
  • Record Retriever

    Records On Time (USA) · 2021 — 2022
    Collaborated with various law firms to retrieve legal, medical, and insurance records while ensuring adherence to HIPAA compliance. Maintained organized digital records within CRM systems and communicated effectively with clients and healthcare providers to track request statuses.
  • Customer Service Agent

    Insurance Assistant Peru Inc. (USA) · 2016 — 2020
    Provided exceptional customer support through phone and email, resolving inquiries and assisting clients with account management and policy questions. Built rapport with customers by demonstrating professionalism and clear communication.

Skills & Expertise

Education

  • Bachelor's Degree in International Business Administration
    Instituto San Ignacio de Loyola · 2011 — 2014
  • High School Diploma
    Hollywood Hills High School · 2007 — 2011

Interested in this professional?

Sign in as an employer to save this profile or invite Katherine C. to a job.

Sign in as an employer