Mid-Level Administrative and Customer Service Specialist
Open to offersNew to PlatformKatherine C. is a seasoned Administrative and Customer Service Specialist with over six years of experience across various domains, including legal, logistics, and customer support sectors. She is adept at case management, handling confidential documents with professionalism, and providing excellent customer service. Her role involved managing client intake, preparing immigration case files, and coordinating logistics to ensure timely delivery in both domestic and international settings. Katherine has successfully coordinated with suppliers and clients, ensuring issues were resolved efficiently. Her experience includes working as a self-employed administrative and logistics coordinator and a U.S. Visa & ESTA specialist, where her responsibilities spanned managing CRM systems and client relations, implementing logistics coordination strategies, and processing confidential records accurately. She holds a Bachelor's Degree in International Business Administration and possesses technical proficiency in Microsoft Excel and CRM systems, contributing greatly to her adeptness in inventory management and record retrieval tasks.
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