Kathreen A.

Kathreen A. is a proficient Customer Service & Sales Specialist with extensive experience in client support and reservation management. She possesses a robust skill set in handling email, chat, and phone communication, adept at managing orders, scheduling appointments, and maintaining accurate records. Her career spans varied industries; she notably worked with Storage Scholars providing storage solutions to students, managing pickups and deliveries while explaining pricing options. At Marriott Hotel, she excelled in managing hotel bookings and guest inquiries, ensuring a seamless reservation process, and delivering exemplary customer service. Her tenure at Wipro involved processing and verifying insurance payments, handling billing issues with a focus on compliance in the healthcare sector. Previously, at Teletech working on the Sears account, she addressed billing or order inquiries and scheduled service appointments for damaged products. Kathreen holds a Bachelor's degree in Computer Science from Lyceum of Alabang.