Kathy X.

Ximena S. has a diverse background in marketing and operations, having held several roles that showcase her capability in both fields. As an Operations Assistant, she specialized in managing user interactions and optimizing operational processes, ensuring efficiency and compliance. Her previous role as a Back Office & Voice Line Supervisor had her leading bilingual customer service teams, emphasizing quality and efficiency in high-volume environments. Her educational pursuits include a Bachelor's Degree in Marketing from the University of Manizales and further vocational training in Multimedia Design and Marketing Management from SENA. Ximena's skills are deeply rooted in data analysis, digital content creation, and process management, providing valuable insights into decision-making and digital communication strategies.