Katie W.
Mid-Level Crypto Trading Consultant
Open to offersNew to PlatformAbout
Katie W. is a purpose-driven people professional with a versatile background in client services, financial sales, and digital asset safety. With experience as an International Long Haul Cabin Crew member for Monarch Airlines, she honed her skills in customer relationship management and conflict resolution. Katie transitioned into the corporate world at Barclaycard, undertaking the roles of Business Development Manager and Client Liaison Manager, where she utilized Salesforce CRM to drive B2B payment solutions and develop client portfolios. She then founded her own crypto advisory service, leveraging her understanding of digital assets to guide clients in safe and strategic transactions. In addition, her professional journey includes enhancing customer success strategies and digital finance consultancy. Katie combines her communication expertise with a focus on emerging technologies, striving to provide exceptional client support and secure transactions.
Experience
Business Development Manager and Client Liaison Manager
Barclaycard · 2006 — 2012Managed client portfolios in the B2B payment solutions sector through a consultative sales approach. Built lasting relationships by understanding client requirements and providing customized financial solutions. Collaborated with internal departments to ensure effective onboarding and support, including contract management and forecasting.Founder & Crypto Trading Consultant PT
Self-Employed · 2012 — PresentOperated a boutique crypto advisory service focused on guiding clients in safely purchasing digital tokens and online assets. Educated clients on blockchain concepts providing tailored advice according to individual goals and risk profiles. Conducted consultations on wallet setup, token selection, and secure transactions, while emphasizing risk management.Holiday Ownership Representative
Club La Costa · 1995 — 2006Promoted and sold vacation ownership packages to British and international clients, conducting personalized consultations and presentations. Developed rapport with clients and tailored offers to align with their lifestyle and financial needs, while focusing on long-term customer relationships.International Long Haul Cabin Crew
Monarch Airlines · 1990 — 1995Provided exceptional customer service on international and short-haul flights while establishing strong relationships through effective communication. Ensured passenger comfort and safety, trained in emergency response and conflict resolution. Addressed diverse passenger needs with empathy and attention to detail, and handled service requests to facilitate a smooth customer journey.
Skills & Expertise
Education
- Graphic DesignMacclesfield College · 1995 — 1997
- Child Psychology, Sociology And SpanishWidnes College Of Higher Education · 1987 — 1990