Katlego J.
Mid-Level Retail Frontline Supervisor
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About
Katlego J. is a seasoned retail professional with comprehensive experience in the supervision and management of store operations. Her career highlights include serving as a Frontline Supervisor at Hyper Land and Choppies Supermarket, where she led front-end operations, managed cashiers, and maintained productivity levels. Noted for her customer service excellence, she adeptly resolved complaints while ensuring a seamless shopping experience. In her role as a Cash Office Controller at OK Grocery, Katlego managed daily cash flow, ensured accurate cash handling, and prepared financial reports. Her expertise encompasses cash office management and team leadership, bolstered by proficiency in POS systems and merchandising. Katlego's foundational education was completed at St Paul's High School, where she achieved her Grade 12 qualification. She speaks Sepedi, English, and IsiZulu, enhancing her capability to engage with a diverse client base.
Experience
Frontline Supervisor
Hyper Land · 2025 — 2026Oversaw front-end operations and staff while managing cashier performance and schedules. Ensured high standards of customer service and addressed complaints. Supervised daily store operations.Cash Office Controller
OK Grocery · 2023 — 2024Managed daily cash flow and reconciliations, ensuring accuracy in cash handling procedures. Prepared financial reports and coordinated banking activities while maintaining compliance with company policies.Frontline Supervisor
Choppies Supermarket (Germiston CBD) · 2019 — 2023Supervised cashiers and coordinated daily operations, including training new staff and managing schedules. Addressed customer complaints and monitored performance to ensure productivity.Pricing Clerk
Cambridge Food (Groblersdal) · 2010 — 2013Handled pricing and promotions while managing stock control and merchandising. Assisted customers and maintained store standards.
Skills & Expertise
Education
- Grade 12St Paul’s High School · — — 2008
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