Katrin R.
Mid-Level Administrative Virtual Assistant
Open to offersNew to PlatformAbout
Katrin R. is a detail-oriented Virtual Assistant specializing in Administrative and Operations Support from Benguet, Philippines. With over five years of experience, she has honed her skills in managing high-volume inboxes, scheduling across time zones, and maintaining organized systems to enhance workflow efficiency. In her role at Caffeinated Coffee and Tea, Katrin successfully managed over 20 emails daily, maintaining a 100% response rate within 24 hours. Her expertise in Google Workspace, Trello, Asana, and Canva has allowed her to streamline digital records and support in-store campaigns. Previously, at Valleybread Inc., she managed over 100 daily transactions with a 99% accuracy rate by handling data entry and inventory management. Katrin also has experience supervising cashier teams and overseeing cash flows at Montañosa Pastoral Resources Inc. Her proven ability to provide accurate, timely support while maintaining strong communication with teams and clients highlights her commitment to excellence in customer support and administrative roles. Available for full-time or part-time remote work, Katrin is flexible with time zones and ready to deliver exceptional service in all her professional endeavors.
Experience
Virtual Assistant (Administrative Support)
Caffeinated Coffee and Tea · 2026 — PresentManaged over 20 emails, achieving a response rate of 100% within 24 hours. Organized the inbox to ensure no inquiries were missed. Assisted with calendar management by scheduling meetings, promotions, and special events. Enhanced workflow efficiency by reorganizing digital records and retrieval processes. Created promotional materials using Canva to support in-store campaigns and events.Administrative Support / Operations Support
Valleybread Inc. · 2022 — 2024Conducted precise data entry and maintained organized records through Google Sheets. Managed over 100 daily transactions with 99% accuracy using the POS system. Provided excellent customer service along with product recommendations. Improved inventory management and restocking processes to ensure product availability and minimize service delays. Efficiently multitasked in a fast-paced environment.Head Cashier / Customer Service
Montañosa Pastoral Resources Inc · 2017 — 2021Supervised the cashier team to ensure smooth daily operations. Monitored cashflows, conducted audits, and prepared financial reports accurately. Compiled sales reports while maintaining organized records. Resolved customer concerns in a professional manner.Cashier/Receptionist
Corporate Innovators Inc. · 2014 — 2016Managed front desk operations and welcomed clients with professionalism. Responded to inquiries and provided accurate information to customers. Performed data entry, filing, and various administrative support tasks. Processed payments and kept organized records.
Skills & Expertise
Education
- High School GraduateBenguet National High School · 2012 — 2013