Katrina S.

Katrina S. is a seasoned Virtual Assistant with over two years of experience, specializing in real estate and healthcare support. She is adept at lead generation, appointment setting, and managing comprehensive customer service needs. Her work primarily involves high-volume outbound calling, effective lead qualification, and robust CRM management to support real estate professionals in expanding their businesses. In addition, Katrina excels in admin support, having managed scheduling, email correspondence, and social media interaction. Her adeptness at building rapport with prospects and handling objections highlights her strong communication skills. As a skilled customer service representative within the healthcare sector, she verified prescriptions, managed data entry, maintained patient benefit records, and coordinated with pharmacies to ensure seamless service delivery. Katrina holds a Bachelor's degree in Secondary Education, majoring in English, and is a licensed professional teacher, bringing a foundation of strong organizational skills and adaptability to her freelance roles.