KATRINA M.

Katrina Marie O. is an experienced professional with a background in customer service, logistics, warehousing, data validation, and operations management. She began her career as a Customer Service Representative at Teleperformance in the Philippines, where she responded to inquiries, resolved complaints, and ensured customer satisfaction. She later supervised shipping, receiving, and safety processes as a Store/Warehouse Supervisor at Gochangco Enterprises, mentoring employees and driving operational success in the distribution sector. At the Department of Agrarian Reform, she worked as a Field Validation Team Processor, focusing on data accuracy and streamlined entry procedures. Most recently, as an Operations Officer at Magsaysay Shipping and Logistics/Onestop Logistics Solutions, Inc., Katrina managed logistics planning, inventory coordination, and compliance for seamless goods movement. Her expertise includes management, data processing, and logistics coordination within the customer service and logistics industries.