Kay C.
Mid-Level Business Development Manager
Open to offersNew to PlatformAbout
Kay Christine C. is a seasoned Relationship Manager, who has built extensive expertise in end-to-end merchant relationship management, particularly within the e-commerce and tech sectors. At Shopee, she spearheaded initiatives that drove sustainable revenue growth through strategic partner identification and ongoing key account management. Her role extended to providing data-driven insights to sellers, enhancing their performance and fostering long-term retention. Previously, as a Sales Consultant at Snappr, Inc., she played a pivotal role in expanding the company's reach by efficiently coordinating global photography logistics and enhancing client satisfaction through tailored solutions. Her diverse background also includes serving as a Business Development Manager at OYO, where she negotiated and secured strategic partnerships across the hospitality realm, and as a Technical Support specialist at Docomo Intertouch, where she honed her technical acumen by resolving connectivity issues. Kay Christine holds a BS in Electronics and Communications Engineering from Asia Pacific College, highlighting her proficiency in both technical and business domains.
Experience
Relationship Manager
Shopee · 2023 — 2026Managed end-to-end merchant relationships and ongoing key account management to foster sustainable revenue growth. Enhanced account relationships through pricing, assortment, and inventory optimization strategies, aiming to elevate sales and order volumes. Collaborated continuously with high-value sellers, identifying strategic partnerships and presenting value propositions that expedited time-to-market on the Shopee platform. Served as the primary advisor to sellers by conducting detailed performance reviews, deriving insights on seller behavior, and aligning initiatives to boost performance and retention. Analyzed market data from the seller's perspective, including product trends and competitor behavior, to inform commercial and category strategies.Sales Consultant
Snappr, Inc. · 2021 — 2023Functioned as a Photoshoot Logistics Specialist, coordinating and booking photography services for new markets, thus aiding Snappr’s expansion efforts. Acted as a strategic consultant for clients, resolving inquiries related to photoshoots and delivering photography solutions that enhanced customer satisfaction. Drove revenue by tailoring photography packages to client specifications, thereby maximizing conversion rates. Worked closely with partner photographers by providing necessary guidance and consultation to ensure operational consistency and high-quality service delivery.Business Development Manager
OYO · 2018 — 2020Developed strategic partnerships within the hospitality sector, identifying and engaging budget hotel partners that met company quality standards. Directed comprehensive business development strategies in designated regions, overseeing market entry and growth initiatives. Led negotiations and delivered pitches to hotel owners, successfully closing deals to expand room inventory and increase revenue. Established and maintained robust relationships with hotel owners and stakeholders to facilitate repeated property expansions. Collaborated with various teams to ensure seamless onboarding and operations of hotels.Business Development Executive
Metromart Technologies, Inc. · 2018 — 2018Spearheaded partner acquisition for restaurants by evaluating potential partnerships and converting leads into active platform partners. Conducted site visits and assessments to determine operational compatibility. Engaged in high-volume outbound prospecting, focusing on cold calls and decision-maker meetings. Produced data-driven proposals and negotiated partnership agreements while aligning merchant requirements with company objectives. Analyzed market and competitor data to support negotiations and continuously build relationships with both new and established partners.Business Development Officer
Parkwise Philippines, Inc. · 2015 — 2017Led initiatives in sales and marketing to boost business growth through comprehensive business development strategies. Researched and negotiated new business opportunities by proactively seeking potential partnerships. Conducted detailed market and competitor research to generate substantiated proposals for prospective partners. Analyzed competitive landscape across various locations to derive insights for service enhancements. Managed lease contract processes, including drafting and negotiation, while maintaining active communication with clients and partners to foster ongoing relationships.Technical Support
Docomo Intertouch · 2012 — 2013Provided frontline technical support to international hotel clients and in-house guests, resolving internet connectivity issues. Supported guests across various regions, contributing to improved satisfaction scores for partnered hotels. Demonstrated technical expertise by mastering HSIA systems across multiple properties, facilitating quick diagnosis and resolution of network problems. Served as a point of escalation for complex connectivity challenges, reducing service downtime and safeguarding hotel revenue.
Skills & Expertise
Education
- BS Electronics and Communications EngineeringAsia Pacific College · 2006 — 2012
- High School DiplomaMerry Treasure School · — — 2006
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