Kaye J.
Senior Social Media Manager
Open to offersNew to PlatformAbout
With over 7+ years of experience across social media management, digital marketing, and customer service, I help e-commerce brands scale their content and streamline operations. My background spans multichannel support and graphic design at DRF LTD, end-to-end order fulfillment at FAB LLC, and social media strategy and video editing at Virtually Ken. Backed by a TESDA certification in Bookkeeping NC III, I bring a balance of creative storytelling and precise logistical oversight to every team I join.
Why hire me
I offer a balanced combination of creative strategy, operational reliability, and customer-focused service built over seven years across e-commerce and digital communications. My background spans content creation, administrative oversight, and end-to-end process management, backed by a strong foundation in detail-oriented bookkeeping. Rather than focusing on just one area, I connect the dots between client experience, visual branding, and backend operations to keep projects organized, engaging, and running efficiently.
Experience
Order Specialist & Order Tracking | Customer Service Representative
FAB LLC · 2024 — 2026Managed end-to-end order processes and supported customers across different functions. Engaged in multimedia and campaign marketing.Social Media Manager & Video Editor
Virtually Ken · 2025 — 2026Executed strategic initiatives for social media while producing short-form videos and graphics. Conducted analytics and optimization for marketing campaigns.Customer Service Representative & Graphic Designer
DRF LTD · 2019 — 2024Provided multichannel customer support while managing social media platforms. Created digital visual assets and moderated online interactions.
Skills & Expertise
Education
- Bookkeeping NC IIIUSST College inc. · 2026 — 2026
- Arts & Design TrackTarlac National High School · 2018 — 2021
Photos
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