Kayeceline G.

Kayeceline G. is a customer service professional with experience as a Customer Service Representative at Concentrix in Naga, Camarines Sur, where she assisted clients with account management, troubleshooting, and product and service information, consistently supporting strong customer satisfaction scores. She is a LET September 2024 Passer with training in English as a Secondary Language and journalism through various webinars at Central Bicol State University of Agriculture, where she also completed her tertiary education. Kayeceline demonstrated research and writing skills as a published researcher and contributed to a coffee table book project. Her recognition includes a special commendation for extension teaching service at Casa Miani Orphanage, Dean’s List mentions, and Academic Distinction for 2023-2024, reflecting her commitment in the education and customer service domains.