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Kayla L. — Senior Market Research Manager from United States

Kayla L.

Senior Market Research Manager

United States 6+ years
Open to offersNew to Platform
Languages
English
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About

Kayla L. is a seasoned professional adept at transforming complex data into clear, actionable insights, working across the research spectrum with a focus on strategic market insights and consumer stories. Presently serving as a Senior Research Manager at Curion Insights, she excels in developing custom research plans that align business objectives with analytical methodologies. At Curion, Kayla manages the full research lifecycle, including proposal development, survey programming, and delivering reports with meaningful recommendations. Her role involves leading consumer segmentation initiatives and crafting SOPs to enhance operational efficiency. Previously, at Optum, she worked as an Associate Director, designing measurement frameworks that shaped strategic decisions and facilitated collaboration across marketing and strategy teams. Her proficiency with tools such as Qualtrics, SPSS, and Excel underscores her capability in quantitative and qualitative research methodologies. Kayla holds a Bachelor of Science in Marketing from the University of Minnesota's Carlson School of Management.

Experience

  • Senior Research Manager, Strategic Market Insights

    Curion Insights · 2021 — Present
    Developed custom research analytic plans, aligning business objectives, methodology, and output to ensure each study yields actionable recommendations. Managed the end-to-end research lifecycle, including client relationship management, proposal development, and data analysis. Uncovered consumer segmentation frameworks to define audience needs and behavioral profiles. Mentored analysts and established standards for analytical rigor and communication. Created SOPs and resource systems to standardize research processes.
  • Associate Director, Research & Insights

    Optum · 2017 — 2021
    Designed and maintained measurement frameworks and longitudinal tracking studies, such as brand tracking and NPS, to assess program performance. Worked cross-functionally with Marketing, Product, and Strategy teams to develop integrated learning plans. Managed global qualitative and quantitative research programs independently, overseeing vendor relationships and research design. Synthesized insights from primary research and third-party reports into actionable strategies.
  • Assistant Project Manager, Qualitative Research

    Orman Guidance Research · 2016 — 2017
    Assisted in the management of qualitative research projects, supporting execution and analysis efforts.
  • Research & Competitive Intelligence Analyst

    Tennant Company · 2014 — 2016
    Conducted research and analysis to gather competitive intelligence, informing strategic decisions within the organization.

Skills & Expertise

Education

  • Bachelor of Science in Marketing
    University of Minnesota, Carlson School of Management