Keasser D.
Junior Full Stack Web Developer
Open to offersNew to PlatformAbout
Keasser G. is an accomplished Technical Virtual Assistant and Junior Full Stack Web Developer based in Lucena City, Philippines, with over eight years of diversified experience. His comprehensive skill set includes extensive work in customer service, collections, account management, and full stack web development. Keasser's professional journey reflects a proven track record in managing digital documentation, resolving client issues, and coordinating cross-department operations. In addition to his administrative acumen, he is adept in building production-grade web applications using React.js, TypeScript, JavaScript, Node.js, and MySQL, showing proficiency in creating REST APIs and employing tools like Docker and Postman. His industry experience spans telecommunications and retail, showcasing his adaptability in both technical and client-facing roles. As a developer, he contributed to projects like the Barangay e-Services Portal, enhancing local government digital services. Holding a Bachelor of Science in Information Technology, his technical skills are further endorsed by hands-on training in SQL Server Express and Visual Studio.
Experience
Collection and Asset Recovery Supervisor
Lucbitz Internet Communication Services · 2023 — 2024Oversaw complete account recovery processes while producing detailed digital dispatch reports for management reference. Engaged with clients to facilitate consultations and generated monthly performance reports. Delivered technical and operational support across departments, contributing to sales efforts through data and reporting. Coordinated field staff activities utilizing strong process management and problem-solving capabilities.Account Executive
Transcycle, Lucena City · 2019 — 2023Provided client counseling and resolved account-related issues, ensuring precise account documentation. Created comprehensive reports and business communications for management and interdisciplinary teams. Handled complex client accounts, effectively addressing concerns through communication and follow-up. Worked collaboratively with various departments to enhance account workflows and reporting tasks.Sales Promodiser
ACE Hardware, SM City Lucena · 2017 — 2019Guided customers in product selection, offering assistance with technical questions and resolving issues. Maintained precise digital records of inventory and structured product data for tracking purposes. Delivered front-line customer service and product-related guidance.Credit and Collection Representative
Jedra Motorsales Corp. · 2015 — 2015Conducted visits to clients and provided account consultations to assist with collection activities. Compiled thorough collection reports while ensuring accurate documentation of accounts. Facilitated asset recovery efforts through coordination with various departments.Office Staff
MGS Manpower Services, Lucena City · 2015 — 2015Managed staffing operations while maintaining digital records for personnel within production roles. Addressed employee inquiries and contributed to routine administrative tasks.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyDatamex Institute of Technology · 2013 — 2014
- Electronics Technician CertificationLucena Manpower Skills Training Center · 2013 — Present
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