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Keizer V. — Customer Service Representative from Philippines

Keizer V.

Customer Service Representative

Philippines No experience yet 5 - 7 USD per day
Open to offersNew to Platform
Languages
English
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About

Keizer R. has established a career as a Customer Service and Sales Representative primarily in the hospitality industry. With extensive experience in managing hotel reservations, Keizer ensures seamless communication between guests and hotel staff to optimize service delivery. Previously employed at Sutherland Global in Legazpi City, Keizer handled reservations, addressed guest concerns, and provided technical support for website applications, reflecting fundamental verbal and written communication skills. Earlier, at 4U, Keizer supported customer gadget inquiries and client marketing needs, showcasing valuable organizational skills and strategic planning. With foundational education in Hotel and Restaurant Services from the San Francisco Institute of Science and Technology, Keizer brings profound industry knowledge, reinforcing it with basic computer literacy skills gained as a Production Worker, where quality assurance and shipment packaging were key responsibilities. Keizer's proficiency in leading teams and managing schedules further aids in providing exceptional customer service.

Experience

  • Customer Service and Sales Representative

    Sutherland Global (Legazpi City, Albay) · 2021 — 2026
    Assisted guests with making and modifying reservations. Addressed concerns raised by guests and checked their accounts. Offered technical support related to their applications and the website.
  • Branch Representative

    4U · 2019 — 2020
    Ensured customer gadgets and marketing devices were delivered to clients.
  • Production Worker

    Gilvan Packaging · 2017 — 2019
    Participated in assembling products, meeting quality standards, and managing shipment and packaging processes.

Skills & Expertise

Education

  • Hotel and Restaurant Services
    San Francisco Institute of Science and Technology · — — 2017

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