Kelvine R.

Kelvine R. is a seasoned Digital Systems & IT Operations Lead with over five years of expertise in system and network infrastructure setup, IT operations, and technical support. With a strong track record from companies like Digital Workforce PH and Sortr Pty Ltd, Kelvine has led cross-functional teams to implement process improvements and streamline operational workflows. His experience includes managing inventory systems, mentoring staff, and troubleshooting hardware and software issues for laptops, desktops, servers, and network devices. Kelvine is adept at resolving critical incidents, deploying IT equipment, and monitoring network connectivity to ensure minimal downtime. His ability to support both internal employees and external clients under high-pressure conditions has been recognized multiple times, including receiving the Datamatics Annual Achievers Award. He holds a Bachelor's Degree in Computer Engineering from Holy Angel University and certifications such as Cisco CCNA and Ethical Hacking, reinforcing his proficiency in network troubleshooting, Active Directory administration, and technical support. In his role, he also focuses on providing seamless IT service desk management and fostering effective communication between executives, vendors, and technical teams.