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KEMBERLY A. — Mid-Level Administrative Assistant from Philippines

KEMBERLY A.

Mid-Level Administrative Assistant

Philippines No experience yet
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About

Kemberly G. serves as an Administrative Aide at Pampanga State University, where she expertly manages daily administrative tasks within a structured academic environment. Her roles include drafting and formatting official documents, coordinating meetings, and ensuring the smooth operation of schedules and documentation. Kemberly excels in maintaining organized digital and physical records, monitoring deadlines, and acting as a key contact for internal stakeholders, all while exercising discretion with sensitive information. Previously, she honed her skills as a Customer Service Representative at iQor Clark, managing high-volume client interactions with a focus on CRM accuracy and professional conflict resolution. She holds a Bachelor of Science in Accounting Information Systems from the same university. Her technical expertise includes Microsoft Office and Google Workspace tools, essential for effective communication and data management.

Experience

  • ADMINISTRATIVE AIDE

    PAMPANGA STATE UNIVERSITY · 2024 — Present
    Provided daily administrative assistance in an academic setting by drafting official memoranda, reports, and professional correspondence. Coordinated scheduling, meetings, and documentation to facilitate operations, while maintaining organized digital and physical records. Monitored deadlines and followed up on submissions to avoid delays, serving as a point of contact for internal stakeholders and handling sensitive information with discretion.
  • CUSTOMER SERVICE REPRESENTATIVE

    IQOR CLARK, PAMPANGA · 2023 — 2024
    Supported international and local clients through a high volume of calls and follow-ups, addressing concerns with efficiency and professionalism. Updated CRM systems with detailed records, adhered to established quality and productivity standards, and honed strong written and verbal communication skills for effective collaboration with global teams.

Skills & Expertise

Education

  • Bachelor of Science in Accounting Information System
    Pampanga State University · 2019 — 2023

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