Kenneth M.
Senior Logistics Operations Team Leader
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About
Kenneth M., a seasoned Logistics Operations Team Leader and Virtual Assistant, brings over 16 years of expertise in high-volume warehouse management and logistics coordination. Currently serving at LX PANTOS Philippines INC., Kenneth manages the LG Electronics Parts Warehouse in Taguig, where he leads a team of 15 to uphold daily productivity targets. He excels in optimizing operational workflows with a focus on service level agreements (SLAs) and maintaining a 100% same-day shipping rate. At the core of Kenneth's skill set lies his proficiency in Warehouse Management Systems (WMS), inventory control, and detailed KPI monitoring. His role spans from handling complex vendor contracts and carrier negotiations to resolving customer claims and shipping discrepancies. Kenneth's professional journey includes vital roles at LG Electronics Philippines and its affiliates where he has consistently delivered timely and accurate logistics solutions while ensuring seamless cross-company coordination.
Experience
Warehouse Senior Staff ~ Operations Team Leader
LX PANTOS Philippines INC · 2020 — PresentManage daily warehouse operations, workflows, and service level agreements while leading a team of 15 operational employees to meet productivity targets. Generate operational reports, monitor team KPIs, and analyze data for management. Negotiate carrier contracts and manage costs for outbound transportation. Address customer claims and resolve discrepancies in inventory or shipping.Warehouse Coordinator / LG Electronics Parts Team Leader
TEMP AND STAFFERS (Deployed to LX Pantos) · 2017 — 2020Act as the primary operational liaison for daily communications and workflows between LX Pantos and LG Electronics. Supervise warehouse personnel and enforce quality standards across parts distribution channels. Track operational KPIs, conduct audits on shipping data, and provide performance updates to executive teams.Parts Receiving Inbound Team Leader
Temps and Staffers (Deployed to LG Electronics Philippines INC.) · 2014 — 2017Monitor inbound international shipments and assess supplier shipping lead times for detailed performance visibility. Ensure timely deliveries of critical inbound freight while evaluating customs broker performance. Inspect parts for integrity and maintain data entry accuracy during system receiving and inventory logging.Parts Management Assistant
LSERV Corporation (Deployed to LG Electronics Philippines INC.) · 2012 — 2014Track backorders and filter parts requests to update customers on stock availability in real time. Generate weekly filters for shipping data and automate lead-time performance reports for management. Handle help desk inquiries concerning parts status and logistics for shipments.Logistics Shipping Documentation Clerk
AD COM Service Corporation (Deployed to LG Electronics Philippines INC.) · 2010 — 2012Audit and process customs and shipping documentation for all outbound international freight. Maintain secure, organized systems for both digital and physical records.
Skills & Expertise
Education
- Electronics and Computer Technology CourseworkAsian College of Science and Technology · 1998 — 2000
- B.S. Architecture CourseworkTechnological Institute of the Philippines · 1996 — 1998
- Secondary Education GraduateSanto Tomas De Villanueva High School · — — 1995
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