Kenneth I.

Kenneth B. is an experienced Customer Service Representative with over one year in the BPO industry, handling international voice accounts in healthcare and finance. With a background working at Foundever Philippines for UnitedHealthcare, Teleperformance Philippines for JP Morgan Chase & Co., and Optum Global Solutions for Optum, Kenneth has supported clients through technical troubleshooting and customer service tasks in both healthcare and financial business environments. He holds a Bachelor of Arts in Political Science from the University of Cebu and has demonstrated strong performance, including recognition as Top 1 Agent for December 2023. Kenneth is highly proficient in Microsoft Word, Excel, PowerPoint, and possesses strong English communication abilities crucial for roles in international BPO settings.