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Kenneth B. — Junior IT Support Specialist from Philippines

Kenneth B.

Junior IT Support Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kenneth P. is a detail-oriented and adaptable IT professional based in the Philippines with significant experience in technical support, data verification, and WordPress website management. His career includes reviewing and reconciling information in a Transactional Quality Control role at Teleperformance, where he followed QA procedures and collaborated with team members to improve workflow accuracy. At VXI Global Holdings, he interned as an IT Desktop Support, handling PC setups, troubleshooting, support tickets, and maintaining records. Kenneth's projects showcase his capability in web and technical development, including building a WordPress business website for K’s Confection Delights and developing a CRUD inventory management system using PHP/MySQL. He holds a Bachelor of Science in Information Technology from Pampanga State Agricultural University, graduating Cum Laude, and holds certifications in HTML, Java, and SEO, among others, from SoloLearn and kurso.ph. His skills include HTML & CSS fundamentals, Microsoft Office, and Google Workspace, supported by proficiency in remote collaboration tools like Zoom and Google Meet.

Experience

  • Transactional Quality Control

    Teleperformance · 2024 — 2025
    Conducted reviews of records to ensure accuracy and completeness, verified and reconciled information across internal systems, followed quality assurance procedures, and collaborated with team members to enhance workflow accuracy.
  • IT Desktop Support Intern

    VXI Global Holdings · 2024 — 2024
    Assisted in setting up, troubleshooting, and maintaining PCs, managed support tickets while addressing technical issues, supported documentation and inventory tracking, coordinated with teams to ensure seamless operations, and upheld accurate records of support activities.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    Pampanga State Agricultural University · 2020 — 2024
  • STEM
    Pampanga State Agricultural University

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