Kenneth G.
Senior Social Media Specialist
Open to offersNew to PlatformAbout
Kenneth G. has established a versatile career across the non-emergency medical transportation, entertainment, and social media marketing industries. As a Key Account Specialist and Client Care Specialist at America West Medical Transportation Inc., Kenneth delivered CRM management, coordinated transport services, handled inquiries, and resolved customer concerns with professionalism for key clients. At Lifetrans Transportation, Kenneth ensured the accuracy of billing and bookkeeping data, utilizing data analysis and CRM platforms to support operational efficiency. In social media-focused roles with CCE Entertainment Agency and Lifetrans, Kenneth developed content strategies, led social media teams, managed advertising campaigns, and produced performance reports leveraging knowledge of analytics. Kenneth also supported IT infrastructure by providing technical support, troubleshooting network issues, and maintaining secure systems. Additionally, experience as a photographer, photo editor, and videographer in creative industries involved overseeing shoots and post-production editing to meet visual marketing objectives using advanced media editing software.
Experience
Key Account Specialist & Client Care Specialist
AMERICA WEST MEDICAL TRANSPORTATION INC. · 2021 — 2024Cultivated and upheld robust, long-lasting relationships with key clients to enhance satisfaction and encourage business growth. Delivered superior customer service to all clients, ensuring their needs were met effectively.Social Media Manager
CCE ENTERTAINMENT AGENCY · 2019 — 2021Formulated and implemented a data-driven social media strategy focusing on increasing brand awareness and engagement. Conducted audience research and defined clear objectives for social media campaigns to foster community interaction.Social Media Specialist / Assistant Manager
nullDeveloped and executed a comprehensive social media strategy by managing a team to enhance brand awareness and engagement. Created engaging content consistent with the brand voice, and ensured effective scheduling and publishing across multiple platforms.Billing Specialist
LIFETRANS TRANSPORTATIONEnsured the accuracy of customer accounts by verifying billing details and calculating charges correctly. Managed discrepancies in invoices to support timely payments and minimize errors.Photographer and Photo Editor
nullUtilized creativity and technical skills to capture photographs and enhance them through expert editing. Collaborated with clients to meet desired visual goals and maintained equipment proficiently.Videographer and Editor
nullCreated compelling video content by leveraging videography and editing skills. Collaborated with stakeholders to understand project concepts and captured high-quality footage, ensuring effective storytelling through editing.
Skills & Expertise
Education
- Bachelor of Special Needs Education - Major in GeneralistNew Era University · 2019 — 2024
- Senior High SchoolPolytechnic University of the Philippines · 2017 — 2019
- Elementary SchoolEulogio "AMANG" Rodriguez Institute of Science and Technology · 2013 — 2016
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