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Kenneth F. — Junior Financial Fraud Analyst from Philippines

Kenneth F.

Junior Financial Fraud Analyst

Philippines 1-2 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Kenneth F. is a detail-oriented professional with over 3 years of experience in financial advisory and customer service. Currently, Kenneth focuses on financial fraud resolution, transaction monitoring, and KYC procedures, where his skills in transaction monitoring and conducting Know Your Customer procedures are crucial. His role as a Fraud Analyst involved providing primary customer assistance for issues related to financial fraud, ensuring inquiries were addressed with accuracy and empathy. Kenneth also held the position of Financial Advisor at a top global insurance agency from 2021 to 2024, advising on life, health, and long-term care insurance products and recommending appropriate coverage based on clients' goals. Educated with a Bachelor of Science in Computer Science from Governor Andres Pascual College, he is familiar with banking systems and regulatory compliance tools. Kenneth's proficiency in financial databases and the Microsoft Office Suite, coupled with his strong problem-solving abilities, makes him a valuable asset in supporting process efficiency and project coordination in back-office operations.

Experience

  • Financial Advisor

    Top Global Insurance Agency · 2021 — 2024
    Marketed life, health, and various insurance products to both prospective and existing clients. Delivered professional advice tailored to life, health, and long-term care insurance needs. Suggested suitable life insurance coverage based on clients’ personal and financial circumstances.
  • Fraud Analyst (CSR – Banking & Financial Account

    TSYS
    Offered primary support to customers regarding concerns related to financial fraud, ensuring inquiries were handled with accuracy and empathy. Documented customer interactions in line with regulatory standards and record-keeping requirements. Engaged in transaction monitoring and executed Know Your Customer (KYC) procedures.

Skills & Expertise

Education

  • Bachelor of Science in Computer Science
    Governor Andres Pascual College · 2010 — 2017

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