Kent R.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Kent Royce D. is an organized professional specializing in remote business support and research, with experience in operations management and academic research. As a Branch Officer – Operations at World Of Fun, Kent managed daily store activities, coordinated schedules, and supervised a team to ensure efficient service in a retail entertainment environment. Kent further demonstrated analytical and coordination skills as Lead Researcher at Glan Institute Of Technology, overseeing a 4-member thesis team, administering surveys, and performing quantitative data analysis within the field of criminology. Proficient in Google Workspace, email management, and ChatGPT, Kent holds a Bachelor of Science in Criminology and a certification in General Virtual Assistance focused on client communication, digital workspace organization, and data management for freelancing platforms.
Experience
Branch Officer – Operations
World Of Fun · 2025 — 2026Oversaw daily branch operations by coordinating schedules and delegating tasks among service crew members, while providing direct customer support to address inquiries and maintain consistent service levels. Maintained organized transaction records and monitored operational activities throughout each shift. Supervised workflow and ensured adherence to store procedures by guiding staff during day-to-day operations.Lead Researcher – Undergraduate Thesis
Glan Institute Of Technology · 2024 — 2025Directed the research process for a thesis team by allocating tasks, tracking project timelines, and managing chapter documentation. Organized distribution and collection of survey questionnaires among police personnel, ensuring accuracy in data collection. Performed literature reviews of academic sources to support research documentation, and interpreted quantitative data to prepare thesis findings.
Skills & Expertise
Education
- Bachelor of Science in CriminologyGlan Institute Of Technology · — — 2025
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