Keren M.

Keren M. is a dynamic healthcare professional experienced in managing patient interactions and overseeing administrative responsibilities within healthcare environments. With a background as a Patient Service Representative for Healthscope Specialist Offshoring in Pampanga, Keren has demonstrated expertise in HIPAA standards, enhancing patient satisfaction through effective communication and adept problem-solving. Her tenure in the healthcare sector includes supporting both outbound and inbound patient services, ensuring seamless administrative processes. Prior roles as a Customer Service Representative at TTEC for T-Mobile and CSR III at Teleperformance for Microsoft sales involved blended phone and chat support, showcasing her adaptability in both the healthcare and technology industries. Keren leverages her computer literacy and invoice collection capabilities to contribute to efficient service delivery across multiple domains.