keshia D.

Keshia D. is a detail-oriented Medical Virtual Assistant with 12 months of experience specializing in patient coordination, insurance verification, and EMR documentation in the healthcare administrative support sector. She efficiently manages high-volume tasks, focusing on patient scheduling and appointment coordination. Proficient in handling critical tasks such as verifying insurance eligibility, updating patient records, and assisting with prior authorization and referrals, Keshia ensures HIPAA compliance while delivering effective patient support. Her educational background includes a Bachelor of Science in Physical Therapy from Our Lady Fatima University, supplemented by specialized courses such as the HIPAA Compliance Training Program and Human Anatomy Musculoskeletal Cases from Harvard University. She has also passed the Physical Therapy Licensure Exam, providing a robust foundation for her contributions to the healthcare industry. Her dedication is evident in her commitment to maintaining professionalism and client relations.