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Kevin A. — Mid-Level Virtual Assistant from Philippines

Kevin A.

Mid-Level Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Kevin K. is a dedicated Virtual Assistant and Executive Assistant with a solid foundation in Sales and Marketing. With a Bachelor of Science in Hotel Management from JAVTES and additional studies in Accountancy, Business, and Management at Garcia College of Technology Inc., Kevin possesses a versatile academic background. His professional journey includes roles as a Customer Service Representative at Epeformax and a Technical Support Representative at TTEC, where he honed his skills in customer engagement and technical troubleshooting. Currently, he operates as a freelancer providing services as a Sales Development Representative (SDR), Data Entry specialist, and Executive Assistant. In these roles, he conducts lead generation through cold calling, manages CRM systems to ensure data integrity, and handles client communications, contributing significantly to streamlining operations and supporting daily business functions.

Experience

  • Technical Support Representative

    TTEC · 2023 — 2024
    Guided customers through troubleshooting processes and solutions. Delivered information about products, services, and policies.
  • Customer Service Representative

    Epeformax · 2021 — 2023
    Provided assistance and technical support to customers regarding products and services. Responded to customer inquiries and resolved issues effectively.
  • SDR / Data Entry / Executive Assistant

    Freelancer · 2022 — Present
    Conducted cold calling and follow-ups for lead generation, qualified leads, and built client relationships to drive sales conversions. Managed data entry and maintained CRM systems to ensure data integrity. Handled calendars, client communications, and supported daily business operations.

Skills & Expertise

Education

  • Bachelor of Science in Hotel Management
    JAVTES · 2020 — 2024
  • Accountacy, Business and Management
    Garcia College of Technology Inc. · 2018 — 2020

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