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KEYE M. — Mid-Level Real Estate Virtual Assistant from Philippines

KEYE M.

Mid-Level Real Estate Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Keye Marie M. is an experienced administrative professional with a strong background in the real estate, investigations, import/export, and customer service industries. Most recently serving as a Transaction Coordinator for EVMA in Chesapeake, Virginia, she managed buyer and seller transactions using SkySlope and InstaNet, verified contracts, coordinated with agents and title companies, and maintained transaction records in MLS and ShowingTime. At Capitol Alliance Properties, she conducted cold calls to generate and qualify real estate leads, set appointments, and handled prospect objections. Her prior roles include conducting theft investigations and analyzing data at Panoptyc in the USA, overseeing import documentation at Dole Philippines, and providing customer support at LP Call Center Services. She holds a BS in Office Administration from RMMC and was a consistent dean’s lister.

Experience

  • Transaction Coordinator

    EVMA · 2023 — 2025
    Managed transactions for buyers and sellers from contract through to closing utilizing SkySlope and InstaNet. Ensured accuracy and compliance of contracts by verifying signatures and deadlines. Coordinated with agents, clients, title companies, and lenders to facilitate seamless closings. Prepared and shared welcome packets, contract documents, and reminders regarding timelines. Monitored contingencies and ensured deadlines were adhered to while keeping transaction checklists and records updated in MLS and ShowingTime. Verified commissions and splits, and submitted final ALTA to lead sources.

  • Real Estate Cold Caller

    Capitol Alliance Properties · 2023 — 2025
    Conducted lead generation by identifying potential buyers, sellers, or investors interested in real estate transactions. Built rapport and trust with prospects. Scheduled meetings or consultations with interested individuals and qualified leads by assessing their readiness for transactions. Addressed and resolved concerns or objections raised by prospects.

  • Associate Theft Investigator

    Panoptyc · 2022 — 2022
    Investigated theft or suspicious activities reported within the company. Collected evidence, which included surveillance footage and witness statements, to build comprehensive cases. Analyzed data for identifying patterns or trends indicative of potential theft or fraud. Documented findings from investigations and prepared reports for management review while maintaining the confidentiality of sensitive information.

  • Import Documentation Clerk

    Dole Philippines · 2022 — 2022
    Resolved order-related issues and communicated updates to customers as necessary. Collaborated with customs and local authorities to address daily operational challenges. Managed inquiries and responses appropriately while monitoring incoming shipments from time to time. Processed requests for payment.

  • Customer Service Representative/Outbound Calling

    LP Call Center Services · 2021 — 2021
    Assisted customers concerning product-related queries, feedback, and complaints. Entered customer information and personal data into the internal database. Addressed customer inquiries via phone or email while maintaining a professional demeanor. Managed complaints effectively, providing solutions that fostered ongoing customer satisfaction. Followed up on customer issues to ensure satisfaction beyond initial interactions.

Skills & Expertise

Product DesignTransaction CoordinatorFacebook MarketingAppointment Setter (Real Estate)Virtual AssistantReal Estate Cold Caller

Education

  • BS OFFICE ADMINISTRATION
    RMMC · — — 2022
  • ACCOUNTANCY AND BUSINESS MANAGEMENT
    CSP · — — 2018