Khristine C.
Mid-Level Customer Service and Admin Specialist
Open to offersNew to PlatformLanguages
EnglishTagalog
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About
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Experience
Admin Lead
REVA Wellness · 2020 — 2026Oversee daily operations and manage customer inquiries. Review the daily calendar for scheduled appointments and liaise with therapists and drivers to confirm their assignments. Ensure follow-up calls are made to assess the quality of services delivered.Customer Service Representative
OP360 · 2017 — 2019Address a high volume of customer emails in a professional manner. Provide troubleshooting assistance and document interactions to update customer records. Collaborate with internal teams to resolve complex issues while maintaining comprehensive knowledge of company products and policies.Admin/Supervisor
800 Tailor · 2015 — 2017Schedule appointments and discuss design or repair needs with customers. Manage the intake and output of garments while handling invoicing and quoting. Conduct final checks to ensure proper fit and appearance.Technical Support Representative
Convergys · 2013 — 2015Diagnose and resolve technical issues effectively. Work to minimize downtime while keeping systems operational. Create written documentation to provide clarity and accuracy in technical processes.
Skills & Expertise
Education
- Bachelor of Science in Business AdministrationUniversity of San Carlos · 2020 — 2026
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