Khrysta L.
Legal Clerk
Actively lookingNew to PlatformAbout
Khrysta L. is an adept Data Analyst and Legal Clerk, grounded in her educational foundation with a Bachelor of Science in Information Technology from the Systems Technology Institute. Her recent role as a Document Retrieval/Legal Clerk at Legal Soft for DK LAW involved precise management of document requests and retrieval from various entities such as hospitals and law firms. She ensured the accuracy and compliance of documents with HIPAA and GDPR standards. Her tenure as a Data Specialist at iFive Inc. enhanced her expertise in coordinating facilities and verifying records' integrity. Previously, at Accenture, she handled extensive healthcare insurance data, updating membership plans with meticulous care. Khrysta's early career as a Customer Care Specialist at Concentrix honed her prowess in managing client interactions across multiple platforms, thereby broadening her communication and technical skills.
Experience
Document Retrieval / Legal Clerk
Legal Soft · 2025 — 2026Responsible for requesting, tracking, and retrieving documents from various third-party entities such as hospitals and law firms. Filed insurance subrogation claims and ensured accuracy of provider ledgers. Verified the completeness of received documents and maintained records in internal systems. Communicated with requestors and vendors for status updates while ensuring confidentiality and compliance with regulations like HIPAA. Identified delays in document retrieval processes and collaborated with internal teams to prioritize urgent requests.Data Specialist
iFive Inc. · 2020 — 2025Coordinated with facilities to request records on behalf of clients. Retrieved records through portals, emails, and faxes, ensuring the completeness and accuracy of each request. Sent records to clients upon successful verification.Data Analyst
Accenture · 2018 — 2019Managed large sets of membership data for Healthcare Insurance. Updated membership plans, dependents, and personal information, providing updated reports to clients upon completion.Customer Care Specialist
Concentrix · 2015 — 2016Addressed customer inquiries and concerns through multiple channels including calls, chat, and the Zendesk ticketing system. Assisted in documenting requirements for new partners in a taxi hailing account.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologySystems Technology Institute · 2010 — 2014
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