Khushpreet

Khushpreet K. is a results-driven professional with a specialization in CRM management and a strong background in client engagement across various industries. With extensive hands-on experience in customer interaction and lead generation, she has worked in technical support roles at Dell, Concentrix, managing the complete customer lifecycle to maintain high satisfaction scores using CRM systems. In addition, Khushpreet has cultivated skills in data tracking and trend analysis to support sales targets, honed during her postgraduate studies in Business Management in Canada. Her work with organizations like Plan International and Diabetes Canada showcases her proficiency in devising direct outreach campaigns, meeting acquisition targets, and using persuasive communication to convert leads. Khushpreet also demonstrates adeptness in churn analysis and retention reporting, providing insights through detailed analytic reports using tools such as Excel and Power BI. She seeks to expand her expertise in a Business Development role with broad pan-India exposure.