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KHYRA F. — Senior Collections Analyst from Philippines

KHYRA F.

Senior Collections Analyst

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Senior Collections Analyst with 8+ years of experience driving collections performance and improving cash flow across global accounts. Proven ability to reduce aging balances, resolve disputes efficiently, and strengthen client relationships.

Track record of increasing collection rates, minimizing overdue accounts, and collaborating cross-functionally to streamline AR processes. Skilled in SAP, Oracle, and HighRadius, with a strong focus on data-driven decision-making and operational efficiency.

Experience

  • SENIOR COLLECTIONS ANALYST

    IBM BUSINESS SERVICES, INC. · 2021 — Present
    • Improved cash flow performance for a high-volume portfolio by implementing strategic weekly statement distributions and maintaining proactive customer engagement. • Optimized the order-to-cash cycle by automating monthly invoice uploads via Coupa, SAP Ariba, and Taulia, maintaining 100% data integrity. • Partnered with Cash Application and Billing teams to clear historical disputes, successfully recovering overdue receivables within 30-60-90 day aging buckets. • Enhanced ledger accuracy by executing complex account reconciliations and applying credit memos to eliminate unapplied balances. • Mitigated organizational risk by developing an escalation framework to identify potential bad debt early and provide actionable recovery strategies.
  • CREDIT AND COLLECTION ASSOCIATE

    BRANDLINES ENTERPRISES, INC. · 2019 — 2021
    • Reduced outstanding AR balances by establishing a rigorous follow-up cadence and collaborating closely with the Sales Team on delinquent accounts. • Provided stakeholders with clear visibility into portfolio health through detailed AR Aging reports and oversight of invoice counter processes. • Protected company revenue by identifying high-risk accounts for external collection efforts, resulting in improved recovery rates. • Maintained 100% accuracy in daily collection records and reconciliations, supporting efficient month-end closing processes.
  • CREDIT ANALYST

    ACCENTURE, INC. · 2016 — 2018
    • Reduced corporate financial exposure by leveraging SAP Credit Management and PowerBI to conduct comprehensive creditworthiness evaluations and financial analysis. • Managed a global account Review Plan by creating and maintaining quarterly work files using Access Database. • Administered and updated approved credit limits across enterprise systems, including SAP and Microsoft Dynamics AX. • Facilitated revenue recognition targets by resolving sales order bottlenecks to streamline management workflows.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration major in Financial Management
    Far Eastern University - Manila · 2012 — 2016