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Kim M. — Junior IT Support Specialist from Philippines

Kim M.

Junior IT Support Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kim M. is an adept professional with a Bachelor of Science in Information Technology and a holder of a Civil Service Commission Sub-Professional Eligibility. She has amassed hands-on experience through her role as a Government Internship Program intern at the Department of Labor and Employment, where she skillfully managed administrative tasks, managed document filing, and supported daily office operations. At the College of Maasin from 2021 to 2024, Kim provided critical technical support, handling IT troubleshooting, managing Active Directory, and supporting the development of a school enrollment system. As a Freelance Front-End Developer, she designed responsive web pages using HTML and CSS and integrated basic SQL features. Her work as a Freelance Computer Repair Technician involved diagnosing and repairing computer systems, emphasizing her expertise in hardware and software diagnostics. Her certifications include the Information Technology Passport Exam by PhilNITS, highlighting her deep commitment to the IT field.

Experience

  • Freelance Front-End Developer

    null · 2022 — 2025
    Created responsive web pages utilizing HTML and CSS, implemented basic SQL integration, and customized website layouts based on client specifications.
  • Technical Support Intern

    The College of Maasin · 2021 — 2024
    Provided technical support to faculty and administrative staff, resolved hardware and software issues, managed user access through Active Directory and Remote Desktop, and assisted in developing the school enrollment system. Conducted computer diagnostics and maintenance, processed student enrollment documents, managed records filing and data encoding, assisted students with enrollment inquiries, and offered basic IT troubleshooting support.
  • Government Internship Program (GIP) Intern

    Department of Labor and Employment (DOLE)
    Executed administrative and clerical tasks, managed document filing and records, assisted clients with inquiries, and supported daily office operations.
  • Freelance Computer Repair Technician

    null
    Diagnosed and repaired desktop and laptop systems, installed operating systems and essential software, and provided technical support to clients.

Skills & Expertise

Education

  • College
    The College of Maasin · 2021 — 2024
  • Bachelor of Science in Information Technology
    Civil Service Commission

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