Kimberley N.
Senior Talent & Performance Strategy Leader
Open to offersNew to PlatformAbout
Kimberley S. is a seasoned Talent & Performance Strategy Leader with over nine years of experience shaping workforce strategies across financial services, real estate shared services, and BPO sectors. At Amicassa Process Solutions, she leads Learning & Development for a 1,000+ employee organization, managing a ₱10M annual budget and architecting enterprise-wide Competency Frameworks and Performance Management Systems that enable internal mobility and succession planning. Her role encompasses governance of ISO-aligned training needs analysis, implementation of leadership development ecosystems, and delivery of data-driven learning analytics for executive decision-making. Kimberley S. also brings expertise from roles at Activation Machine Inc., Digido Finance Corp., and Home Credit Finance Corp., where she designed and delivered national programs, competency mapping, and e-learning solutions tailored to large, regionally dispersed teams.
Experience
Learning & Development Head
Amicassa Process Solutions (An Ayala Land Company) · 2023 — PresentOversee the Learning & Development function for a shared services organization of more than 600 employees across 12 departments. Manage a ₱10M annual L&D budget to align workforce capability investments with strategic business goals. Developed and executed an enterprise-wide Competency Framework to facilitate career progression and internal mobility pathways. Drove the company-wide adoption of a Performance Management System that aligns KPI cascades with corporate objectives. Established ISO-aligned Training Needs Analysis processes to enhance governance and reduce audit findings. Conducted 9-Box talent reviews and leadership calibration sessions to aid in succession planning. Provided senior leadership with learning analytics and evaluation insights based on the Kirkpatrick model. Guided and mentored a team of 3 L&D professionals in scalable blended learning and leadership initiatives.Learning & Development Manager
Activation Machine Inc. · 2022 — 2023Created and executed national learning programs targeted at over 5,000 brand ambassadors throughout various regions in the Philippines. Performed an enterprise-wide Training Needs Analysis to ensure alignment of learning interventions with field performance goals. Implemented blended and digital learning strategies tailored for geographically dispersed teams. Conducted workshops focused on leadership and succession readiness across regional operations. Assessed program effectiveness utilizing learning analytics and the Kirkpatrick methodology.Training & Development Officer
Digido Finance Corp. · 2019 — 2022Managed full-cycle instructional design and delivery of onboarding, upskilling, and leadership development initiatives for over 300 employees. Conducted behavioral competency mapping to address KPI performance gaps. Collaborated with business leaders to align training outcomes with operational performance metrics. Developed career development initiatives and coaching programs aimed at enhancing leadership preparedness. Leveraged the Kirkpatrick Model to evaluate the effectiveness of training and its business impact.Operations Trainer
Home Credit Finance Corp. · 2017 — 2019Provided onboarding and product training to operational teams. Created e-learning modules and process documentation to ensure consistent performance standards. Led supervisory leadership and soft skills training programs. Analyzed training effectiveness through structured feedback and performance metrics.ESL Teacher
Hinduja Global Solutions · 2015 — 2017Conducted adaptive language instruction and produced supplemental learning materials for a diverse range of learners.
Skills & Expertise
Education
- Bachelor of Mass CommunicationNew Era University
Interested in this professional?
Sign in as an employer to save this profile or invite Kimberley N. to a job.
Sign in as an employer