Kimberly T.

Kimberly T., a seasoned Technical and Customer Support Representative, holds a Bachelor of Science degree with a major in Business Administration from AMA Colleges, Cainta, Rizal. Commencing her career at Teleperformance Philippines in 2018, Kimberly excelled as a Customer Support Representative, leveraging her problem-solving skills to manage customer calls effectively. Between 2019 and 2020, she transitioned to Concentrix Philippines, where she specialized as a Banking Specialist, adeptly handling client inquiries about card and account issues. From 2020 to 2022, Kimberly worked at Parcare Community Health, orchestrating patient communications, scheduling, and resolving fee-related queries. Currently, she is a pivotal member of VENN, where she tackles technical troubleshooting and customer inquiries, enhancing app functionality and support. Her proficiency in SEO, copywriting, and technical problem resolution is noteworthy, contributing significantly to the companies she serves.