Kimberly P.
Mid-Level Food Service Barista
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Kimberly G. is an experienced Barista at Starbucks Kuwait M.H. Alshaya, where she has been instrumental since 2022 in redesigning processes to enhance coffee and café product quality within the food and beverage industry. Her responsibilities have included managing peak café hours, training new team members, and ensuring adherence to strict health and safety standards. Kimberly previously served as a Cashier at Meridien Business Leader, Inc. The SM Store in the retail sector from 2013 to 2022, where she processed transactions and resolved customer concerns efficiently. She also worked at EPSON Precision Philippines Inc. as a Quality Assurance Assistant, performing pre-production tests and using machine tools to ensure product precision in the manufacturing sector. Kimberly holds a Bachelor of Science in Business Administration, Major in Marketing Management from Lyceum of the Philippines – Batangas, and has vocational training in information and communication technology and computer programming.
Experience
Quality Assurance Assistant
EPSON PRECISION PHILIPPINES Inc. · 2013 — 2023Employed hand and machine tools to achieve precise metal tolerances, conducted pre-production tests for quality assessment, and made necessary adjustments. Handled repair and installation of lock parts, established work processes to improve productivity, and inspected finished components to verify dimensions and proper alignment.Barista
STARBUCKS KUWAIT M.H Alshaya · 2022 — PresentRedesigned café processes to enhance the quality of coffee and cafe products, greeted and served customers while efficiently processing payments, and maintained strong rapport through personalized service. Managed opening and closing duties to ensure equipment cleanliness, handled high-volume periods by preparing and delivering beverages promptly, and adhered to health and safety standards to prevent contamination. Carried out billing and accepted various payment forms, applied ingredient and recipe knowledge, and provided training to new team members using motivational coaching.Cashier
Meridien Business Leader, Inc The SM Store · 2013 — 2022Adapted to flexible work hours, completed customer orders accurately, and addressed customer concerns to increase satisfaction. Utilized critical thinking to resolve issues and provide decisions during transactions, while maintaining a high standard of customer service by listening and responding to customer needs.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Marketing ManagementLYCEUM of the Philippines – Batangas · — — 2021
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