KIMVERLIE J.

Kimverlie J. is a skilled professional with a background in e-commerce billing and technical support for renowned companies such as Microsoft and T-Mobile. With extensive experience at Concentrix, she adeptly managed Microsoft e-commerce technical and billing concerns, handled nonprofit application inquiries, and supported global customers using tools like Dynamics and CRM. Her tenure as a Financial Specialist at WNS Global Services saw her handling mortgage payment processing, billing inquiries, and data management for PennyMac Loan Services, utilizing CRM and Avaya for operational efficiency. At Startek, she delivered exemplary customer service for US-based clients, overseeing SIM card activations and device management. An accounting background from Don Bosco TVET Center further supports her robust organizational capabilities. Strong competencies in Microsoft and Google Office products underscore her technical acumen.